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EQ: Understanding People

Self-Development Cathy Lake

Purpose

This colleague care activity uses some of the techniques associated with emotional intelligence to manage our colleagues and other people more sensitively and more effectively.

Benefits

The recognition that good management is predominately to do with EQ rather than IQ has been set out in Daniel Goleman's book Emotional Intelligence at Work. This activity focuses on how well developed EQ can help you manage your relationships effectively at work.

Audience

For executives wishing to develop their own relationship building skills or teamleaders wishing to coach or train their teams in the skills and importance of good colleague care.

Learning method

Reflective. Learning the four stages of EQ from recognising and managing our own emotions to understanding and learning how to manage other people's emotions.

Time to Complete

60 minutes

Length

11 pages

Participants

1

Price

£5 Pounds Sterling
(inc. VAT)

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